complaint·March 13, 2024

On March 13, 2024 Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection to conclude a complaint investigation. LPA met with Site Supervisor Melissa Monge and Elizabeth Dawson and informed them the purpose of the inspection. At the time of the inspection there were 12 children present and 5 staff providing care. The investigation included 3 unannounced visits, parent interviews and staff interviews. The allegation that staff did not ensure the food served to daycare children was at a safe temperature which resulted in child getting burned could not be corroborated. Based on staff interviews they have no knowledge of a child getting burned at the facility. Staff interviews also revealed that in any instance of minor injuries it is documented and parents are informed immediately. Interviews with parents revealed that they are notified of any injuries immediately as well. Based on this information the above allegation is deemed unsubstantiated. Exit interview was conducted and report was reviewed with Site Supervisor Melissa Monge. Notice of Site Visit was given.