complaint·October 2, 2024

Investigations revealed that staff members are not allowed to have personal phones while working with children. Based on all staff interviewed, the lead teachers are the only staff allowed to have a work phone with them while working. Per record review and interviews, it was determined that S1 is not a lead teacher. Staff interviewed denied witnessing any teacher on their personal phone while working with children. No staff admitted to using their personal phones while working/ being around children. Parents whom were interviewed were content with the level of care provided by staff and also denied witnessing staff violate a child’s personal rights. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies were issued during today's inspection. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Exit interview was conducted, appeal rights were provided and report was reviewed with director, Melissa Monge.