Complaint·March 11, 2026

Interview and record reviews reveals that teachers are diligent with reporting incident reports via app on Care Connect and printing physical copies of incident reports to parents Staff report that children are constantly supervised and spread out around the classroom for best practice of active supervision. Trainings were provided to teachers about active supervision. Teachers implement different soothing strategies when children are having a harder time regulating emotions. Children are provided with options and reminders to children of safety expectations. Teachers document child's day with pictures and notes to parents to keep track of every child's day to day and well-being. LPA observed surveillance footage of the date of the alleged complaint date and random selected days and found teachers to be actively supervising children throughout the day. LPA was unable to corroborate or validate the allegations of the Complaint. Contrary to the Complaint, the individuals on site are cleared and associated with the CCC. Further, the site supervisor ensure proper care, which includes constant supervision. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. A Notice of Site Visit (LIC 9213) is provided to the site supervisor. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.