complaint·August 20, 2024

Based on interviews conducted with staff and children, staff all mentioned they do not speak to any children in any inappropriate way, and children are treated good in the center. Staff 1- (S1) and staff 3- (S3) stated they work in the 3s classroom (3-year-olds) and all their children in the 3s room are potty trained. S3 mentioned to the LPA that when a child has an accident, there are times when the child does not inform staff about the accident and staff will later change the child once staff knows about the accident the child had. S3 also stated children are not forced to do anything they do not want to do. LPA interviewed children and the children stated that they like school and also like their teachers; no one is mean to the children that attend the center. Staff 4- (S4) stated all new hires need to undergo a new hiring process with training and videos before staff are placed on the floor with children. During LPAs investigation, LPA observed staff projecting their voices to get children’s attention while the children were playing outside. Based on interviews, observation, and evidence gathered during the course of the investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED . A Notice of Site Visit was given and must remain posted for 30 days. Exit interview conducted with director, and a copy of this report review and provided.