complaint·May 19, 2025

Based on observations, record reviews, and interviews during the investigation process, the Department concludes that an unqualified staff (S2) has provided care and supervision to children in the Room 2(Seaturtle) without a qualified teacher. Therefore, the above allegation of facility is operating out of ratio, is SUBSTANTIATED, meaning the allegation is valid because the preponderance of the evidence standard has been met. No deficiency issued during today's investigation. A Technical violation is issued during today's investigation. Appeal rights provided Exit interview conducted and report was reviewed with the Director, Madlen Zayemoureh Notice of site visit issued and must remain posted for 30 days.