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Inspection visit

complaint

BRIGHT HORIZONS AT SUNNYVALELicense 4344155311 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Oscar Huang conducted an announced tele-inspection via FaceTime with Kimeesean Donaldson, Director to deliver investigation findings. Based on information gathered from interviews with staff, provided documents and records, and LPA's own observations during the course of complaint investigation for the complaint listed above, LPA learnt that sometimes aide was giving breaks & lunches to teacher and was supervising infants alone by herself. LPA therefore concludes that the preponderance of evidence standard has been met and the allegation listed above is therefore SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12) is being cited on the attached LIC 9099-D. Exit interview was conducted, where this report, the citation, plan of correction, and appeal rights were discussed with Kimeesean. LPA Huang informed her that due to the COVID-19 shelter-in place order, today's Complaint Investigation Report (LIC 9099, 9099-D), Appeal Rights, a copy of the Notice of Site Visit will be emailed to her (Kimeesean Donaldson <Kimeesean.Donaldson@brighthorizons.com> with a "read receipt" notification. Kimeesean agreed to respond to LPA's email within 24 hours acknowledging receipt of today's report. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101416.5(b)Type B

    STAFF-INFANT RATIO

    Staff-Infant Ratio: There shall be a ratio of one teacher for every four infants in attendance. LPA learnt that sometimes aide was used to give breaks and lunches for teacher and was supervised infants alone by her self.

FAQ · About this visit

Common questions about this visit

What happened during the May 14, 2021 inspection of BRIGHT HORIZONS AT SUNNYVALE?

This was a complaint inspection of BRIGHT HORIZONS AT SUNNYVALE on May 14, 2021. 1 citation were issued: 1 Type B.

Were any citations issued to BRIGHT HORIZONS AT SUNNYVALE on May 14, 2021?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Staff-Infant Ratio: There shall be a ratio of one teacher for every four infants in attendance. LPA learnt that sometime..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.