Complaint·April 5, 2024

Licensing Program Analysts (LPAs) Mandeep Kaur and Marilou Monico met with Director Dieu-Mi Le, for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPAs reviewed the staff files, interviewed staff and parents during the investigation. LPAs toured the inside and outside of the facility during investigation. Based on interviews, observations, and evidence gathered during the investigation process, it is concluded that although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED. Exit interview conducted and report was reviewed with the Director, Dieu-Mi Le. Notice of site visit issued and must remain posted for 30 days.