Complaint·December 18, 2024

Staff stated that no child is separated or isolated as a form of punishment. Staff stated that they have not observed any staff speak inappropriately, yell or hurt a child. No staff stated that they have observed facility operating out of ratio or unqualified staff providing care and supervision to children. Based on LPA observations and review of records, facility was observed to be operating within ratio and capacity requirements. Based on parent interviews, parents stated that they have not observed or been informed of any behaviors from staff that are of concern or observed unqualified staff providing care to children. Based on interviews and evidence gathered at this time, it is concluded that although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED. Exit interview conducted and report was reviewed with Director, Varsha Kumar. A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.