complaint·September 24, 2025

Licensing Program Analyst (LPA), Marilou Monico, made an unannounced complaint inspection and to deliver findings. LPA met with Site Director, Suhasini Ramakrishnan, and the purpose of the inspection was explained to her. LPA toured the facility. LPA observed five (5) staff members and 20 children present in the classrooms. During the course of the investigation, LPA conducted observations, interviewed staff, obtained police report, reviewed records, and obtained copies of documents. Based on interviews, police report, and evidence gathered, a child (C1) had a scratch on the hand on 10/27/24. None of the staff witnessed how C1 sustained the injury and none of the staff observed Staff (S1) hurting children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and report was reviewed with Site Director, Suhasini Ramakrishnan. Copy of appeal rights was provided to Site Director. A Notice of Site Visit was issued and must remain posted for 30 days.