complaint·April 2, 2024

Licensing Program Analyst (LPA) Jessica Bongardt conducted a subsequent complaint visit and met with Megan Baroni, Site Director today. The purpose of LPA’s visit was to deliver investigation findings. On March 18, 2024, and April 02, 2024, LPA conducted unannounced inspections of the facility. There was an accusation made that a staff was yelling at a parent in front of the children. During the course of the investigation, staff and parent interviews were conducted. Facility records were reviewed. Reporting Party (RP) stated the incident was witnessed by staff. All staff and parents who were interviewed by LPA stated they did not witness any staff yelling in front of children. Based on investigation, file review, and parent and staff interviews, it is concluded that although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.