Complaint·April 28, 2026

Information gathered indicated that biting incidents happened frequently and that notification to families did not consistently occur. The Licensee acknowledged that notification was not made in at least one incident and that required incident reports were not completed or submitted to the Department. The evidence demonstrates that incidents affecting children’s health and safety were not reported as required. Based on the information gathered through interviews, and information obtained during the investigation, The Department found that the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . Type B deficiency was cited today as a result of the complaint investigation and is noted on the attached page LIC 9099-D. Exit interview was conducted and report was reviewed with Licensee, Rosalia Fernandez. Appeal Rights were given. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS. Information gathered indicated that staff were present and supervising children, and no evidence was obtained showing that children were left unattended or without required oversight. Although injuries were documented, there was insufficient information to determine that a lack of supervision directly resulted in the biting incidents. The allegation is therefore UNSUBSTANTIATED, meaning that the allegation may have occurred, but there is not a preponderance of evidence to prove that inadequate supervision by the Licensee caused the incidents. There were no deficiencies cited. Exit interview was conducted and report was reviewed with Licensee, Rosalia Fernandez. Appeal Rights were given. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED ON OR ADJACENT TO THE INTERIOR SIDE OF THE MAIN DOOR INTO THE FACILITY FOR 30 CONSECUTIVE DAYS.