complaint·September 12, 2024

Licensing Program Analyst (LPA), Mandeep Kaur conducted an unannounced follow up complaint investigation. LPA met with owner, Melinda Gillen and explained Purpose of today's investigation: deliver investigation findings. During the course of the investigation, LPA conducted physical plant inspections, reviewed facility records & documents and conducted staff & parents interviews. Based on interviews, record reviews, and evidence gathered during the investigation process, the Department concludes that the Facility was in disrepair in Sandpiper room and Pelicans room where sinks and toilets were clogged up. Owner self-admitted that the issue might have started from Sandpiper classroom where a toilet was overflowing with water, about a few months ago. The allegation noted above is thus found to be SUBSTANTIATED, meaning the allegation is valid because the preponderance of the evidence standard has been met. A Type B deficiency is being cited on the attached LIC 9099D form. Appeal rights given and exit interview conducted with owner, Melinda Gillen. NOTICE OF SITE VISIT ISSUED AND MUST REMAIN POSTED FOR 30 DAYS.