Incident investigation·September 8, 2025

Licensing Program Analyst (LPAs) Jaime Gonzales and Jennifer "Jen" Beehler conducted an unannounced Case Management - Incident inspection. LPAs were greeted and were let into the facility by Center Director Cynthia Evans. Upon arrival there were 11 children including five infants and six toddlers with four teachers. LPAs observed the facility, interviewed staff and collected relevant documentation. Witness testimony revealed, on the date of the incident 09/04/2025, S1 had three children in the toddler playground. S1 picked up C2 so they could see their parent had arrived because they heard the sound of the truck. S1 moved to the back of the playground to address C3. S1's back was to C1 and C2. S1 turned around and observed the fence gate open to the parking lot. C2 was standing at the gate and C1 was not visible to S1. S1 ran to the gate and observed C1 running into the arms of their mother. C1's father addressed S1 and stated they would go into the facility to gather her belongings. Facility added an additional lock to the top of the gate so that it can only be opened by an adult. Facility has planned a staff meeting for 09/08/2025 to review safety protocols. Facility has instituted a new policy that would prohibit staff and parents to use the side gate as a means to enter and exit the property. Signs will be posted at this location to advise all parties of the new policy. Due to today's investigation one type A deficiency has been cited along with civil penalties. Further details are attached on the 809 D. Continued on Page 2... Upon receipt of a Type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports must be signed by authorized representatives and placed in the child's file within 24 hours of receipt of this report. A copy of the LIC9224 was given to Executive Director, Heidi Lister. Exit interview conducted and report was reviewed with the Executive Director, Heidi Lister. Appeal Rights provided. A notice of site visit was given to Executive Director, Heidi Lister and must remain posted for 30 days.