complaint·August 13, 2021

Licensing Program Analyst (LPA) Snow, conducted an unannounced complaint inspection and met with licensee/director Susan Wilson to deliver complaint findings. It was alleged that Staff do not have appropriate teacher qualifications. Specifically, that unqualified staff are used to supervise children in care. At Noon on 8/2/21. The licensee stated that the staff is qualified however they have short on staff and sometimes have to decide between following labor laws or title 22 regulations in regards to the staff who provides the breaks. The license provided a staff schedule & the LPA reviewed the education for staff S1 through S7 & found that they all have the required minimum qualifications to be assistants. S4, S6 & S7 are used as teachers and are qualified. The facility supplied rosters and staff schedules and all staff observed providing school age supervision are qualified. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted with Karen Nostrand . The Notice of Site Visit must be posted for 30 days. Nostrand