Complaint·May 21, 2025

Four staff (S1- S4) were interviewed on 3/13/25 and 5/21/25 and S1 denied the allegation that facility staff are on their cell phones not providing supervision during pick up and drop off stating that there is strict cell phone policy and that staff provide the required supervision. S3 had no knowledge if cell phones are being used during drop off time as S3 is not present in the facility but denied that staff are on their cell phones during pick up as S3 is present for pick up time and has not observed staff on their phones S2 and S4 confirmed the allegation stating that staff have been observed to be on their cell phones during drop off in the morning times and that staff will be on their phones rather than supervising children. Three children (C1 – C3) were interviewed on 3/5/25 and 5/21/25 and C1 and C3 confirmed the allegation that facility staff are on their phones stating that staff have been observed on their cellphones in the morning time. C2 denied the allegation that staff are on their cell phones stating that C2 has not observed any staff on their cell phone. Seven parents (P1 – P7) were interviewed on 3/13/25, and denied the allegations stating that P1 – P7 have not observed any staff on their phones not providing supervision to the children in care during pick up or drop off and that there is no concerns about the supervision being provided. During today’s inspection, the facility was toured and LPA observed 21 children in care. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated Exit interview conducted and report was reviewed with the facility representative Ashley Wood. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.