complaint·December 19, 2024

LPA interviewed witness (W1) on 10/7/24 and W1 stated that they staff do not supervise children, as the staff was within minimal sight. W1 stated that the facility was operating out of ratio was there was one staff supervising 15 children and the other staff was in the other room W1 stated that they witnessed that all staff yelled at the children when the children were inside the classroom and when they are also outside in the playground. LPA interviewed Staff (S1-S3) on 10/8/24 and 12/9/24. 3 of 3 stated that staff supervise children at all times and there is staff constantly there with children. 3 of 3 staff stated no, the facility is not operating out of ratio and there is enough staff to support. 3 of 3 staff stated no, staff are not yelling at children. 2 of 3 staff stated they will raise their voices when children are outside. LPA interviewed parents (P1-P7) on 11/6/24 and 11/20/24. 6 of 7 parents stated no they have never witnessed children left alone. 7 of 7 parents stated they have never witnessed the facility operating out of ratio. 7 of 7 parents stated they have not witnessed staff yelling at children. During today’s inspection, the facility was toured. LPA observed 21 children in care. Exit interview conducted and report was reviewed with the Director Patricia Roberts. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. LPA interviewed parents (P1-P7) on 11/6/24 and 11/20/24. 3 of 7 parents stated they had knowledge of staff handling children in a rough manner. LPA interviewed children on 10/8/24. 5 of the 6 children were able to be interviewed. 3 of 5 children stated that a teacher had grabbed them by the arm. LPA observed on 10/8/24 that children were not served fruit for breakfast and observed during lunch that children’s food portions did not meet licensing regulations. During today’s inspection, the facility was toured and LPA observed 21 children in care. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. LPA Mendez informed Director that this report dated 12/19/24 documents one Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Mendez informed the Director to provide a copy of this licensing report dated 12/19/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the Director Patricia Roberts. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.