complaint·July 2, 2024

One staff was interviewed on 4/12/24 and denied the allegation stating that facility staff are regularly changing the children’s diapers and does not allow children to stay in soiled diapers. Staff also stated that the Licensee keeps the facility at a comfortable temperature by turning on the A/C or heater in the morning time depending on the weather. Five parents were interviewed on 4/29/24, 5/16/24, 6/24/24, 6/26/24 and denied the allegations stating that there have never been any issues with timely diaper changes and that the facility does not have children in soiled diapers. Parents also stated that there have not been any issues with the temperature of the facility. During today’s inspection, the facility was toured and there was 11 children in care. LPA observed the facility to be at a comfortable temperature and did not observe any children in soiled diapers. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the licensee Natechonnanee Intharasombut. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.