complaint·August 13, 2025

LPA interviewed parents (P1-P5) on 6/12/25, 6/19/25 and 7/18/25. 2 of 5 parents stated they had witnessed assistant handling children roughly. P1 stated they witnessed on 2 separate occasions that S2 had grabbed a child by the arm and pulled the child towards them forcefully and let go of the child that the child fell on the ground. P2 stated they had second hand knowledge that S2 handled their child roughly by dangling them their arms. LPA interviewed children (C1-C4) on 6/9/25, 6/12/25 and 8/6/25. C1 and C4 did not make any disclosures. C2 stated that S2 said mean things to them and had pulled them by the leg and it hurt. C3 stated that S2 had hit their hand real hard. During today’s inspection, the facility was toured. LPA observed 6 children in care. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. LPA Mendez informed licensee Carmen Delgado that this report dated 8/13/25 documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Mendez informed the licensee to provide a copy of this licensing report dated 8/13/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the licensee Carmen Delgado Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.