complaint·May 3, 2021

The facility inspection was conducted via tele visit due to the current state of emergency regarding the COVID-19 outbreak. The allegation states that the licensee yells at children in care specifically yelling loud in their faces. On March 3, 2021 at 2:30PM, Licensing Program Analyst (LPA) Snow met with the licensee, Kayla Anderson who denied the allegation, stating that she sometimes raises her voice when they are loud but she never says mean things or yells at them. On 3/3/21 the Licensee provided a facility roster and a list of children currently attending. Six parents were interviewed; all had spoken to their children or agreed to speak to their children and call back if there were any concerns. All six parents denied the allegation that the licensee yells at children therefore the allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.