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Inspection visit

Incident investigation

KINDERCARE LEARNING CENTERLicense 4830018292 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA), Melchisedeck Augustin made an unannounced Case Management (CM) visit and met with Center Director (CD), Brenda Hardaway, to deliver a citation related to violation of a child’s (C1) personal rights. On 04/09/24, the facility submitted an Unusual Incident Report (LIC 624) to self-report an incident which involved a staff (S1) allegedly picking up and throwing C1 to the floor while they were in the class. It is noted that the facility did not notify the Department of the incident by telephone or fax within the Department’s next working day. LPA made a prior visit to the facility on 04/11/24 to investigate the circumstances surrounding the incident, and at that time, LPA interviewed CD and five staff (S1-S5). The children were unavailable on 04/11/24, however; four children (C1-C4) were interviewed on 07/03/24. CD’s statement supported claims related to S1 violating C1’s personal rights and CD stated that more than one witness in the classroom observed the incident. According to CD, witnesses described C1 was standing, and then S1 asked children in the classroom to sit down to do their homework, C1 verbally responded to S1 which resulted in S1 approaching and picking C1 up with her hands; and threw or pushed C1 to sit on the floor. CD confirmed the facility conducted its own internal investigation and the outcome resulted in S1 no longer employed at the facility. S1 denied claims about putting her hands on C1 and said she did not touch C1, while S2-S5 reported they were not present and they did not witness the incident; S5 did however claim that the children in the class told her about the incident. Interviews with C1-C3 corroborated the children either experienced or witnessed the incident. The children’s statements were consistent with each other, validated S1 was upset & put her hands on C1; and engaged in misconduct. Children reported S1 responded to C1 in an aggressive manner, and words such as threw, pushed, or dropped were used to described how C1 went from a standing to sitting position. (Continue to LIC 809-C) Based on interviews conducted with involved parties, there is enough preponderance of evidence to support claims related to S1 violating C1’s personal rights. Exit interview conducted and report was reviewed with the Center Director, Brenda Hardaway. Notice of Site Visit shall be posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. The following Title 22 Deficiencies were observed and cited during today’s inspection. Appeal Rights were provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • TEACHER QUALIFICATIONS AND DUTIES

    Based staff (S1-S3) records reviewed which revealed S1 did not meet the qualification of a teacher, however; according to the Director, S1 alone transported the children to school. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 101221(b)(8)Type B

    Based on five children's (C1-C5) records reviewed at 10:06am which revealed C1 & C4-C5's LIC 701 were missing or incomplete. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 101212(d)Type B

    REPORTING REQUIREMENTS

    Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event.This requirement was not met as evidenced by: Based on the facility not notifying the department of an unusual incident in a timely manner. This posed a potential health, safety and/or personal rights risk to children in care.

  • PERSONAL RIGHTS

    The licensee shall ensure that each child is accorded the following personal rights:To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.This requirement was not met as evidenced by: Based on statements provided by CD & C1-C3 which confirmed S1 threw or pushed C1 to a sitting position. This posed a potential health, safety and/or personal rights risk to children in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 4, 2024 inspection of KINDERCARE LEARNING CENTER?

This was a other inspection of KINDERCARE LEARNING CENTER on September 4, 2024. 2 citations were issued: 2 Type B.

Were any citations issued to KINDERCARE LEARNING CENTER on September 4, 2024?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "Based staff (S1-S3) records reviewed which revealed S1 did not meet the qualification of a teacher, however; according t..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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