complaint·April 27, 2023

Interviews were conducted with five guardians between 03/29/23 and 04/12/23. One guardian reported that teachers raise their voice to get children’s attention and it can look like yelling from a parent’s perspective if they don’t know the situation. Another guardian reported they would arrive to pick up their child at random times and enter the room and never heard any staff yelling at children. All guardians expressed they have no concerns about any staff members yelling at children in care. Interviews corroborated guardians did not hear staff yell at day care children. Based on interviews conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is Unsubstantiated. This report was reviewed and discussed with facility representative, She was provided with a copy of this CIR; and Appeal Rights. All licensing reports are public information and must be made available upon request for at least three years. There were no Title 22 deficiencies cited during today’s inspection.