complaint·December 2, 2025

PAGE 2 LPA conducted complaint investigation visits to the facility on 09/15/25 and 10/01/25, obtaining documents relevant to the investigation on both dates. During the investigation LPA Strother interviewed 5 staff (D1 & S1-S4) between 10/01/25 and 11/26/25. D1 denied the allegations. D1 stated that she had not ever heard staff yell at children and had not heard of any concerns about staff yelling at children until the email she received on 09/03/25. D1 stated that concerns regarding S1’s tone of voice had been expressed in the past and S1 was spoken to about it, but no concerns regarding S1 yelling. D1 stated she was not aware of any staff injuring children, stating no staff have shared concerns about staff being physically inappropriate with children. Based on interviews conducted, staff corroborate with D1’s statements. Staff reported that although staff, including S1 may use a stern tone of voice when speaking with children, no staff, including S1 have ever been heard yelling at children. Two staff interviewed stated that on 09/03/25 they were working in the office with the windows open that lead to the play yard where S1, C1 and one other child were present, around the time C1 was picked up and no yelling was heard. No staff reported concerns about staff being physically aggressive or causing injuries to children. One staff recalled C1’s authorized representative A1, asking C1 during pick up on 09/03/25, “Did S1 hurt you?”, but did not hear a response from C1. Staff interviewed, spoke consistently about daily health checks conducted with children, checking temperatures, looking over the exposed areas on children’s bodies, and asking parents if their child has any new “ouchies” or if they have taken any medication prior to arrival. This complaint was taken as an assignment by the Department’s Investigations Branch (IB) Investigator, Balarie who obtained police records on 09/11/25 from Vacaville Police Department and conducted an interview with C1’s parent, A1 on 09/18/25. Balaire’s report states no medical attention was provided to C1. Information Balarie obtained from Vacaville Police Department indicates that A1 declined medical attention for C1. During Balarie’s interview with A1 it was stated that on 09/03/25 or 09/04/25, A1 heard staff S1 “screaming” at C1, saying, “I already told you!” A1 stated that she recalled C1 saying "S1" and "back". A1 asked C1 who was responsible for the bruises and C1 responded, "S1." demonstrating by slapping her shoulder and saying, "back". A1 informed Balarie that A1 attended the facility for approximately 2 weeks, and other than the yelling incident, A1 never witnessed anything concerning. Continue on LIC9099-C PAGE3 LPA reviewed the police report related to the allegations, dated 09/04/25, obtained on 09/23/25. The report refers to 3 bruises clustered together on the middle-left side, observed on C1’s back on 09/04/25. The report notes that the cluster measured around 2 inches in length and had a light brown color. It could not be determined whether the bruising was fresh. The report states that at the time of the report, the officer lacked sufficient evidence to establish probable cause for 273a(b)PC (child endangerment/child abuse). Based on available information at this time, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the allegations are UNSUBSTANTIATED. A notice of Site Visit was given to facility representative and must remain posted for 30 days. Exit interview conducted and report was reviewed with facility representative, Center Director, Joy Harvey.