Follow-up on corrections·October 28, 2024

An unannounced case management inspection was conducted today at 4:20pm by Licensing Program Analyst (LPA), Laura Chavez. LPA met with Program Lead (PL) Laurie Martins in response to an Unusual Incident Report received by the Department on 10/7/2024. It was reported that on 9/30/2024 at approximately 2:00pm the facility was notified that on 9/27/2024 a parent observed Staff #1 (S1) pulling Child #1\342\200\231s (C1) ear. PL was interviewed on 10/28/2024 at 4:30pm and stated as a result of the incident she, Staff #1, Staff #2, and Staff #3 completed an online training on 10/2/2024 through UKG as well as reviewing their employee handbook which includes information from Title 22, on Personal Rights. Overall interviews with children and witnesses corroborated that S1 pulled C1's ear as a form of discipline. Children interviewed stated that although S1 pulled C1's ear it was not done in a manner to cause pain, injure, or threaten C1. The following deficiency was cited: 101223(a)(3) - Personal Rights Appeal Rights and a Notice of Site Visit was given. The Notice of Site Visit must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.00. All licensing reports are public information and must be made available upon request for at least three years. An exit interview was conducted and report was reviewed with Program Lead Laurie Martins.