complaint·July 3, 2024

Both S1 and S2 denied allegations. S1 stated that if a child hits another child staff call that child\342\200\231s attention. S1 admitted that there was an incident in which his son threw a toy egg while he was supervising the children outside. S1 further added that the toy egg hit C1 on the head and S1 could not prevent it. S1 stated that he did not observe any bruising or redness on C1 and comforted C1. S1 stated that when parents pick up their child, staff will tell them what happened. S2 stated, \342\200\234Children play, things happen and sometimes the children throw things\342\200\235. S2 reported that she heard about the toy egg incident and that same week C1 had a scratch on her nose and that C1 told her it was L1\342\200\231s son who scratch C1. S2 stated that she did not hear or observe the children fighting. S2 further added that she mentioned to C1\342\200\231s mother about scratch on nose. S2 stated that when incidents occur L1 will be the one to talk to parents and share important information. According to LPA observations on 03/27/2024 and 07/03/2024, the facility had staff caring for and supervising the children. Children's interviews did not corroborate allegations. In addition, Parent (P2), father of C1 stated that L1 had spoken to him about incidents with toy egg and water bottle, letting him know that they were accidents. P1 stated that L1 told her that she would check on the incidents that occurred C1. P1 admitted to being in a hurry when picking up C1. P1 also stated that she was told about the scratch on the nose by S2. P1 also stated that L1 has been \342\200\234acting weird and avoids her\342\200\235 since a prior incident occurred with C1 back in February 2024. Licensee(L1) reported Unusual Incident involving C1 to the Department back in February 2024 and it was previously addressed. Based on the information gathered during this investigation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with Licensee, Lorena Hernandez. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.