complaint·June 1, 2023

LS claimed if a staff called off, she rotated staff, and if management or staff at the front desk were aware of lack of staffing in a class, another staff would be sent to that class or CD would step in to provide relieve to the classroom that was out of ratio. Statements provided by staff (S1, S2, S5, S6 & S7) and two parents (P1 & P5) reported they witnessed a classroom operate out of ratio. S1 reported that in the morning, there were a lot more children than staff, and on multiple occasions, S1 was left alone to supervise 15 children. Also, on a handful of occasions, S1 saw more than 12 children in care with only one staff, and it took between 15-30 minutes for relief to arrive. S2 and S5 felt there was a lack of staffing at the facility and S5, S6, S7, P1 and P5 were either left alone with or witnessed more than 12 children in care with only one staff. Furthermore, it was noted that S5, S6, S7 stated they were left alone respectively with 14 and 15 to 16 children in Preschool 2A classroom; while P1 recalled seeing between 10 through 15 children in care with one staff and P5 saw the facility operating out ratio on at least eight occasions. This is sufficient evidence to support claims regarding the facility operating out of ratio and to show the facility did not comply with requirements of Teacher-Child ratio of California Code of Regulations (CCR) 101216.3(a). Based on LPA’s investigation of this complaint, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 are being cited on the attached LIC 9099D. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. California Code of Regulations, Title 22, Division 12 & Chapter 01, Article 06, are being cited on the attached LIC 9099D. Appeal Rights were provided.