complaint·November 17, 2021

A subsequent, unannounced complaint investigation inspection was conducted by Licensing Program Analyst Jennifer Velasco (LPA), who met with Licensee Gwendolen Foursha (L1). It was alleged the facility operated both over capacity and out of ratio; specifically, on multiple occasions an assistant (S1) was the sole care provider to as many as 16 children, and on multiple occasions L1 was the sole care provider to as many as 12 children. L1 denied the allegations and stated the facility operates within ratio and capacity regulations. On 09/13/2021, LPA conducted an initial complaint investigation inspection, during which the facility was toured, documents were obtained, and interviews were conducted. During the investigation, LPA reviewed facility documents and conducted interviews on 09.08.21, 09.13.21, 11.05.21, and 11.16.21. LPA interviewed one child (C4), four adults (A1, A3-A5), and L1. Witness interviews and document reviews failed to corroborate the allegations that the facility operated over capacity and/or out of ratio. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.