complaint·July 3, 2024

The licensee stated that the facility’s discipline policy is to redirect children and speak to them about their actions. The licensee stated that she also asks children to repeat the facility’s rules to her and to explain why their actions may be inappropriate or hurtful to others. The licensee stated that corporal punishment or other forms of cruel and unusual punishment are never used at the facility. The licensee stated that children are never roughly handled, either. The licensee’s spouse (staff S2) and the licensee’s assistant (staff S3) corroborated the licensee’s statements. During the investigation, the LPA made observations, interviewed children, staff, and other adults familiar with the facility. The interviews did not provide any corroborating information to support the allegations. During the LPA’s visits to the facility, the LPA did not observe any evidence of personal rights violations or any children being yelled at by a staff member. Based on available information, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are determined to be unsubstantiated at this time. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the facility’s Licensee, Debra Durgin. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.