complaint·January 6, 2026

The investigation determined the allegation to be unsubstantiated. Parent interviews and record reviews produced conflicting statements. Several parents provided positive feedback regarding supervision, citing consistent communication, structured routines, and staff presence during drop-offs and pick-ups. Some parents expressed gratitude for the provider\342\200\231s structured approach, noting that children were well-disciplined and thriving academically and socially after leaving care. Other parents raised concerns about supervision and communication related to specific incidents; however, these concerns could not be corroborated through interviews, records, or observations. During LPA\342\200\231s visits, children were observed engaged in activities such as block play and coloring, with staff providing line-of-sight supervision at all times. No observations indicated children were left unattended. A review of facility records did not reveal any patterns of deficiencies or immediate risk citations related to lack of supervision. Based on conflicting statements, record reviews, and observations, the allegation may or may not have occurred. This agency determined the complaint is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is Unsubstantiated. Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiencies were cited. An exit interview was conducted with Licensee Connie Vasquez. This report was reviewed in its entirety. A copy of the report and Appeal Rights were provided and discussed. LIC 9213 Notice of Site Visit was issued and must remain posted for 30 days. Failure to comply with posting requirements may result in a $100 civil penalty (end of report).