Complaint·January 17, 2024

An interview conducted on 11/3/2023 with Child #2 between 10:08am - 10:21am, stated Staff #3 yells at him in a mean way, which makes him sad. Adult and staff interviews conducted on 10/23/2023 and 1/8/2024 stated Director Michelle Lightle is not on-site for the required amount of time to manage the daily operations of the facility. Adult and staff stated the Director averages 20 minutes to 5 hours on days she is present at the facility. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, [Title 22, 101223(a)(1)(3) and 101215.1(d)], are cited on the attached LIC 9099D. Appeal rights were provided, and an exit interview was conducted. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Interviews conducted on 11/3/2024 with Children #1 - #8 between 9:46am – 11:43am denied having knowledge of or observing any staff conduct posing a risk to any child in care. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted, appeal rights were provided, and a Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.