Complaint·October 13, 2025

Five parents (P1 – P5) were interviewed on 9/15/25, 10/9/25, and 10/10/25 and P1 had no knowledge stating that P1 contacts the facility through Facebook messenger. P2 – P3 and P5 stated that the land line is answered by staff and missed phone calls are returned by staff. P4 stated that staff do not answer the phone or return phone calls from the land line so P4 has resorted to using Facebook messenger to get an answer from the facility. During today’s inspection, the facility was toured and LPA observed 14 children in care and Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the Director Christi Szychulda. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.