complaint·March 11, 2026

Discrepancies were noted on 12/17/25 during the on-site facility investigation: o LPAs observed 8 children in care to which the licensee confirmed, but the submitted timesheets for payment indicated 10 children were in care. o Two children were recorded as signed in and out but were not present. o One child listed on the timesheet was confirmed by a parent to have been picked up immediately after arrival but not present during inspection. The licensee stated that she adjusted hours for one family to ensure payment but denied exceeding capacity. However, the documented timesheets from September through December 2025 consistently showed multiple instances in which attendance exceeded the licensed capacity. Based on the preponderance of evidence from signed and authorized timesheets, the facility operated above its licensed capacity on multiple occasions from September through December 2025. The physical documentation is given greater weight than the licensee\342\200\231s statements. Therefore, the complaint finding of chronic gross overcapacity on multiple dates is substantiated. Per Title 22, Division 12, of the California Code of Regulations, the following deficiency is being cited: (see next page). LPA Denisia Jimenez informed licensee Nora Lemus that this report dated 03/10/2026 documents 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Denisia Jimenez informed the licensee to provide a copy of this licensing report dated 03/10/26 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee. Exit interview conducted and report was reviewed with Nora Lemus. Appeal rights were provided. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.