complaint·October 8, 2024

Investigations revealed that children who do not nap stay in the classroom doing a quiet activity. Staff members interviewed denied witnessing other staff yell at children and deny yelling at children. Staff also revealed that as a form of discipline, staff re-direct children and talk through their emotions. Parents whom were interviewed indicated they were content with the level of care their children received and did not have complaints regarding discipline and have never observed staff yelling at daycare children. Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies were issued during this inspection. Notice of site visit was given and should remain posted for a minimum of 30 days. Exit interview was conducted, appeal rights were given and report reviewed with Director Monica Hayes.