complaint·April 5, 2021

The scratch left two red streaks (2 inches in length) on the face of C2 as verified by LPA via a picture. Facility staff interviewed were aware of these incidents and advised LPA they tried to address the needs of the C1 by redirecting and working with C1. Staff stated other incidents resulted from children retaliating against C1. Based on LPA’s observations, interviews, and record review, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D. A closing interview was conducted with Director Sutton. Director was provided and advised of their right to appeal. A copy of this report was reviewed and provided to the Director via email. The delivered receipt confirmation from email will be in lieu of her signature once she received the report. LPA requested a signed copy be provided to Community Care Licensing. LPA conducted record reviews of daily sign in/out logs and parent interviews. LPA did not identify any evidence to prove that the facility was not following sign in/out procedures. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) is UNSUBSTANTIATED. A closing interview was conducted with Director Sutton. Director was provided and advised of their right to appeal. A copy of this report was reviewed and provided to the Director via email. The delivered receipt confirmation from email will be in lieu of her signature once she received the report. LPA requested a signed copy be provided to Community Care Licensing.