complaint·December 20, 2023

allegations withdrew their child from the CCC, however, upon further investigation on their own, parents of C1 notified the Director that C1 will be re enrolled in the same program. LPA Reyes attempted to contact parents of C1 but were unreachable. LPA Reyes' interview with the parents of day care children, both current and previous enrollees revealed that parents have positive experiences with the CCC. A no. of parents transitioned their infants to the preschool program within the same CCC indicating their satisfaction to the care and supervision CCC provides their children. None of the parents corroborated with the allegations. Although the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did nor did not occur, therefore the allegation is Unsubstantiated. Exit interview was conducted and complaint investigation report was reviewed with CCC director Irina Artemyeva. Notice of site visit was given.