Incident investigation·December 7, 2021

On December 7, 2021 at 1:00 PM, Licensing Program Analysts (LPAs) Francisco Pedroza and Michael Mathew conducted an unannounced Case Management inspection. LPAs met with facility Director Julia Chandler and advised the purpose of the inspection. Director provided LPAs a tour of the facility inside and out. There were 87 children in care at the time of the inspection. LPAs were initiating a complaint investigation. During the investigation it was determined an incident occurred on November 29, 2021. The incident involved a parent yelling into a classroom at a teacher with students. Teachers from another classroom heard the commotion and responded to the incident. The Director was contacted and responded to the classroom where the incident occurred. The Director escorted the parent away from the area to diffuse the situation. On December 7, 2021 at 11:32 AM, LPAs conducted an interview with Director Chandler. Director confirmed that the incident occurred where a parent was yelling at a teacher in the present of children. It was identified that the Director only advised the guardian(s) of one of the children in the classroom. LPAs advised Director that they are required to inform the guardian(s) of all the children when they are involved in an unusual incident. LPAs expressed that the incident could have affected the children in wrong way. Director advised that she understood and informed LPAs that she would have reported the incident, but thought it was not required. The following CCR, Title 22, Division 12 regulation was cited: 101212(d)(1)(C) Reporting Requirements. One Type B deficiency was cited today. Director provided Appeal Rights. NOTICE OF SITE VISIT WAS POSTED