complaint·October 1, 2025

During the investigation, LPA reviewed the facility\342\200\231s toileting policy and procedures as well as the admission agreement. Documentation reviewed did not demonstrate any failure to follow toileting protocols. During the inspections, LPA observed appropriate assistance for children utilizing the restroom, also staff interviewed were aware of the procedures to support children in the restroom, if needed. Staff interviewed verified knowledge of the facility\342\200\231s toileting policy and procedures. Parents interviewed stated they had not experienced any dissatisfaction with the facility\342\200\231s toileting policy and were unaware of any instances in which the facility did not assist children with their toileting needs. Parents also stated no concerns about the facility admission agreement. Overall, parents expressed satisfaction with the care and supervision provided at the center. Based on LPA observations, record review, and interviews, there was not enough evidence to support the allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided, and the report was reviewed with director Daksha Patel and Judy Powel. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.