complaint·November 29, 2023

On November 29 2023 Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection to conclude a complaint investigation. LPA met with Director Armida Luevano and informed them the purpose of the inspection. At the time of inspection there were 18 children present. The Department received one allegation that staff are commingling day care children. Interviews with staff and parents were conducted. Interviews did not corroborate the allegations that staff commingle day care children. Based on the information obtained a preponderance of evidence could not be established to support the abovementioned allegation therefore the allegation is deemed UNSUBSTANTIATED. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed unsubstantiated. Exit interview was conducted with Director Armida Luevano and notice of site visit was given.