complaint·November 1, 2024

LPA observed the center the correct number of teachers to children present on both unannounced inspections, records review did not reveal any incidents regarding the allegation stated. Staff present, were qualified in their roles, displayed knowledge of protocols in providing care and supervision. Staff denied the allegation of not ensuring required ratios. Parents interviewed shared no concerns with care and supervision or staff not meeting ratio requirements. Overall, parents were satisfied with the care and supervision provided at the center. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the director Armida Luevano.