complaint·August 11, 2022

On 8/11/2022 at, 9:10 AM Licensing Program Analysts (LPA) Michael Mathew conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPA met with Director Sarah Hutson and advised her the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 19 children and 6 staff in care at the time of the inspection. Allegation(s) Facility is operating out of ratio. LPAs conducted two unannounced inspection one in the afternoon and one in the morning, touring the facility inside and out in the course of this investigation. LPA conducted interviews with staff, parents, and reporting party. LPA interviewed Parents who stated that facility does inform them once facility is at capacity via the KinderCare app. Staff that were interviewed stated that facility has been over ratio multiple time. LPA interviewed Reporting party who Stated that on 6/24/22 facility was over ratio 9 children to 2 teachers, LPA obtained and reviewed facility Sign in & out sheet for the infant center, which shows that facility was operating out of ratio the day of 6/24/2022. Cont 809-C