complaint·October 23, 2025

Interviews with staff indicated that they denied the allegations. Staff showed knowledge of proper care and supervision, staff to child ratios, personal rights, and illness reporting procedures. Parents interviewed stated they had not observed staff acting roughly, yelling, or engaging in inappropriate behavior. Parents also said they were satisfied with the care and supervision provided and had no concerns about how the facility responds when children become ill. Based on LPA observations, record review, and interviews, there was not enough evidence to support the allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided, and the report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director Marlene Ybarra.