complaint·July 2, 2025

... situations with other children, the staff separate the children and talk out the situation with them. Staff also works on redirecting children as well as giving them space alone to work out their feelings. Staff also state that there are meetings and training materials provided to staff every month for trainings on how to handle difficult behaviors and situations. The Director states that the facility holds trainings frequently and has signed up for a program that observes classroom interactions and helps teachers strategize ways to manage situations effectively. Interviews with the Director, staff, children, and parents of children at the facility revealed conflicting information which did not support the allegation. Based on the interviews conducted, observations, and the records reviewed, the above allegation was found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted by Jennie Tedlos with Director Jennifer Heath, and Appeal Rights were provided. A Notice of Site Visit was posted by LPA and shall remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.