Incident investigation·January 30, 2024

Licensing Program Analyst (LPA) Lauren Scott and Licensing Program Manager (LPM) Chayntel Hunter, met with Site Supervisor, Cindy Flores to conduct an unannounced case management inspection. On 1/26/24, LPA Lauren Scott received a phone call from Site Supervisor, Cindy Flores to report an Unusual Incident Report (UIR) regarding a staff who inappropriately disciplined a child. LPA conducted interviews with staff and children. Interviews revealed that one teacher inappropriately disciplined a child. The teacher took a book from the child's hands and tossed, and proceeded to talk to them in a stern tone of voice. An exit interview was conducted with the Site Supervisor. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. LPA Scott informed Site Supervisor, Cindy Flores, that this report dated 1/30/24 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Scott informed the Site Supervisor, Cindy Flores, to provide a copy of this licensing report dated 1/30/24, that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.