complaint·June 24, 2021

Licensing Program Analyst (LPA) Justin Denton met with Director Shrima Bogollagama to deliver findings for the above complaint allegations. This meeting was conducted by phone due to the ongoing COVID-19 pandemic. The Department received a report alleging that center staff handled children in a rough manner, yelled at children, and forced a child to eat.. Interviews were conducted with center staff and director on 5/28/21 and 6/16/21, as well as interviews with three parents on 5/28/21 and 6/15/21. Information obtained during interviews did not provide sufficient evidence that staff handle children roughly, yelled at children, or forced a child to eat.. Based on interviews, observations, documentation, and other information gathered, there was not a preponderance of evidence to prove or negate the allegations, therefore the allegations are unsubstantiated An exit interview was conducted. This report and appeal rights were provided to the facility by email.