complaint·October 7, 2021

(continued from page 1) LPA conducted interviews with four children (C2-C5) on 7/08/2021. None of the children disclosed licensee grabbed a child by the ear. LPA conducted telephone interviews with five parents of children in care (P1-P5). All parents expressed satisfaction with care given by licensee and did not have any knowledge of the allegation happening or licensee ever handling children in a rough manner. LPA was not able to determine that what was said in the presence of C1 was inappropriate. LPA investigated the complaint alleging licensee handled daycare child in a rough manner and licensee spoke inappropriately to daycare child. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the allegation violations occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.