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Inspection visit

Health inspection

North Pointe Care CenterCMS #030000019
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

F689 Free of Accident Hazards/Supervision/Devises Section 483.25(d) Accidents. The facility must ensure that - Section 483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and Section 483.25(d)(2) Each resident receives adequate supervision and assistance devices to prevent accidents. On 8/24/23 at 12:30 p.m., an unannounced visit was conducted at the facility to investigate a facility reported incident regarding a resident elopement from the facility. The department determined the facility failed to provide the necessary supervision Resident 1 required to ensure his safety when Resident 1 eloped from the facility's Behavior Intervention Monitoring Program Room (BIMP, a program designed to provide supervision of specific behaviors which are based on an evaluation from a psychiatrist). This failure resulted in Resident 1's elopement and increased the potential for physical injury and psychosocial harm to Resident 1 during his unsupervised time away from the facility. A review of an admission record indicated Resident 1 was admitted to the facility in April 2023 with diagnoses which included dementia (a loss of memory and problem-solving abilities which interfere with daily life), generalized muscle weakness, difficulty walking, and a lack of coordination. This admission record also indicated Resident 1 was not his own Responsible Party (RP). A review of Resident 1's discharge paperwork upon admission to the facility from the hospital included a history and physical note from the hospital, dated 2/12/23, which indicated, "[Resident 1] brought in by ambulance status post assault...Resident has a [history] of dementia and [RP] provides some of the history. She states that he is not well and wanders the streets..." This discharge paperwork also included a social service note from a previous facility, dated 4/12/23 at 11:23 a.m., which indicated, "Phone call from [Resident 1's RP]...She had a very hard time redirecting [Resident 1] as well. She is adamant that he needs to be in a LTC [long-term care] secured facility for his safety..." A review of an order summary report, printed on 10/13/23 at 1:11 p.m., indicated Resident 1 had the following physician's orders: "[Resident] does not have capacity to make decisions related to...dementia [which started on] 4/13/23..." and, "Monitor aggressive behavior every shift...[which started on] 4/29/23..." A review of a wandering risk observation assessment with an effective date of 4/13/23 at 9:15 p.m. indicated Resident 1 was at risk to wander. A review of a wandering risk observation assessment with an effective date of 4/18/23 at 3:03 p.m. indicated Resident 1 was at a high risk to wander. A review of the admission Minimal Data Set (MDS, an assessment tool) dated 4/19/23 indicated Resident 1 exhibited the following behaviors during a seven-day assessment period: verbal behavioral symptoms (threatening, screaming, or cursing at others) for four to six days; placed others at significant risk for injury, and wandered for four to six days. The MDS also indicated Resident 1 was able to function with supervision, was currently using tobacco, and was expected to remain in the facility. A review of the facility's SBAR (Situation, Background, Appearance, and Review) Communication Form dated 8/22/23 indicated, "[Resident 1] was not seen in the facility by the staff around 6 pm [sic]. Prior to the incident, [resident] was at the gazebo for his smoke brake [sic]." In an interview on 8/23/23 at 12:30 p.m. at the facility, the Director of Nursing (DON) stated Resident 1 had a history of elopement and on 6/22/23 Resident 1 had eloped from his family during a physician's ordered leave of absence from the facility. The DON explained staff usually walked the front and back of the facility to monitor residents, but at the time Resident 1 had gone missing, staff had gone to dinner or were feeding residents who needed assistance to eat their meal. The DON stated no staff witnessed Resident 1 elope, but a table was found placed against the fence which staff assumed Resident 1 used to climb over the fence. The DON also stated Resident 1 had been assigned to the Behavior Room (BR, a room which residents with behaviors are placed to be closely supervised) due to his exit-seeking behavior. In a telephone interview on 8/25/23 at 10:42 a.m., the Certified Nurse Assistant 1 (CNA 1) confirmed she worked at the facility on 8/22/23. The CNA 1 stated she had been assigned to monitor residents who smoked during the smoke break which was scheduled between 6:30 p.m. and 7 p.m. The CNA 1 was aware Resident 1 smoked and had last observed him at approximately 6 p.m. The CNA 1 stated when she started to gather everyone to go to the smoking area, she was unable to find Resident 1. In a telephone interview on 8/25/23 at 10:57 a.m., the Resident Safety Monitor 1 (PSM1) confirmed he had been assigned to monitor residents in the BR on 8/22/23. The PSM 1 stated residents in the BR were supposed to sign in and out of the room upon entry and exit. The PSM 1 stated he was aware Resident 1 smoked and was expected to go to the smoking patio during the scheduled smoke break from 6:30 p.m. to 7 p.m. The PSM 1 stated Resident 1 signed out of the BR at 5:53 p.m. In a telephone interview on 8/25/23 at 11:30 a.m., the Nurse Supervisor (NS) confirmed she had worked at the facility on 8/22/23. The NS stated at approximately 5:30 p.m. to 6 p.m. staff had reported Resident 1 was missing. The NS stated she immediately called a Code Purple (a code used to notify staff a resident was missing). The NS stated when she arrived at the back patio to search the area, she observed a table along the fence which was not supposed to be there. A review of the facility's policy titled "Safety and Supervision of [Residents]", revised December 2007, indicated, "...[Resident] safety and supervision and assistance to prevent accidents are facility-wide priorities...Our [resident]-oriented approach to safety addresses safety and accident hazards for individual [residents]...Staff shall use various sources to identify risk factors for [residents], including the information obtained from the medical history, physical exam, observation of the [resident], and the MDS...[Resident] supervision is a core component of the systems approach to safety. The type and frequency of [resident] supervision is determined by the individual [resident]'s assessed needs and identified hazards in the environment...The type and frequency of [resident] supervision may vary among [residents] and over time for the same [resident]..." A review of the facility's policy titled "Elopements", revised December 2007, indicated, "...If an employee observes a [resident] leaving the premises, he/she should...Attempt to prevent the departure in a courteous manner...Get help from other staff members in the immediate vicinity...and Instruct another staff member to inform the Charge Nurse or Director of Nursing Services that a [resident] has left the premises." Therefore, the department determined the facility failed to provide the necessary supervision Resident 1 required to ensure his safety when Resident 1 eloped from the facility's Behavior Intervention Monitoring Program Room. This failure resulted in Resident 1's elopement and increased the potential for physical injury and psychosocial harm to Resident 1 during his unsupervised time away from the facility. This violation occurred under circumstances likely to cause significant humiliation, indignity, anxiety, or other emotional trauma to a resident.

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Citations

No citations recorded on this visit

The surveyor cited no deficiencies during this survey.

FAQ · About this visit

Common questions about this visit

What happened during the November 21, 2023 survey of North Pointe Care Center?

This was a other survey of North Pointe Care Center on November 21, 2023. The surveyor cited no deficiencies.

Were any deficiencies cited at North Pointe Care Center on November 21, 2023?

No deficiencies were cited during this survey.

What type of survey was this?

This was a other survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.