F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews, and record reviews, the facility failed to maintain infection control practices for one
of thirty-nine residents (Resident 60), when Resident 60's oxygen tubing (a thin, flexible tube that delivers
oxygen to a patient during oxygen therapy) it had not been changed every seven (7) days, as per facility
policy.
Residents Affected - Few
This failure placed Resident 60 at risk for developing a respiratory infection (caused by bacteria, viruses,
fungi, or parasite).
Findings:
During a review of Resident 60's admission Record (clinical record with demographic information), the
admission Record indicated, Resident 60 was admitted on [DATE], with the diagnoses of acute respiratory
failure (a serious condition that makes it difficult to breathe on your own), pleural effusion (a collection of
fluid around your lungs), chronic obstructive pulmonary disease (COPD-a chronic lung disease causing
difficulty in breathing).
During a concurrent observation and interview on February 3, 2025, at 11:02 AM, with Licensed Vocational
Nurse 2 (LVN 2), in Resident 60's room, Resident 60 was laying down, asleep, and using oxygen via nasal
cannula (a small, flexible tube that contains two open prongs intended to deliver oxygen into the nares).
There was a wheelchair on the left side of Resident 60's room with an e-tank (a container with oxygen
inside) with a bag that contained oxygen tubing dated January 23, 2025. LVN 2 stated the oxygen tubing
was dated January 23, 2025, and it should have been changed.
During an interview on February 6, 2025, at 9:12 AM, with the Infection Preventionist (IP), the IP stated
central supply staff and the certified nursing assistants change the oxygen tubing and humidifiers every
Thursday. The Infection Preventionist further stated the oxygen tubing should have been changed on
January 30, 2025, and it was four days late.
During an interview on February 6, 2025, at 9:45 AM, with the Director of Nursing (DON), the DON stated
the oxygen tubing should have been changed. The DON further stated, We missed that one.
During a review of Resident 60's, Order Summary Report dated January 1, 2025, indicated Oxygen-change
nasal cannula every week and also PRN (PRN-as needed).
During a review of the facility policy and procedure (P&P) titled, Prevention of Infection Respiratory
Equipment, dated November 2011, the P&P indicated, Purpose . The purpose of this procedure is to guide
prevention of infection associated with respiratory therapy tasks and equipment among
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
055001
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055001
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Redlands Healthcare Center
1620 W Fern Ave
Redlands, CA 92373
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
residents and staff . Infection Control Considerations Related to Oxygen Administration . 4. Change the
oxygen cannula and tubing every seven (7) days, or as needed.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055001
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055001
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Redlands Healthcare Center
1620 W Fern Ave
Redlands, CA 92373
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure, call light (a device that allows patients
to communicate with nursing staff when they need assistance) was within reach for one of six sampled
residents (Resident 51) who has hemiplegia (partial paralysis on left side of her body with left hand
contracture).
Residents Affected - Few
This failure had the potential to place Resident 51 at risk of harm, as Resident 51 experiencing an
emergency or needing assistance would not be able to call for help.
Findings:
During a review of Resident 51's clinical record, the admission Record (a document that gives a summary
of resident information), the admission Record indicated, Resident 51 was admitted to the facility on
[DATE], with diagnoses which included, hemiplegia and hemiparesis following cerebral infraction affecting
left non-dominant side (partial paralysis on left side of the body), spondylosis, lumbar region (an
age-related degeneration of the vertebrae and disks of the lower back).
During a concurrent observation and interview on February 03, 2025, at 11:03 AM with Resident 51, in
Resident's 51 room. Resident 51 was laying on bed awake. The call light was located on the left bed rail.
Resident 51 stated, the call light does not get answer unless I screamed. Resident 51 further stated,
usually her roommate calls the staff for assistance, instead of her.
During a second observation and interview, on February 4, 2025, at 11:05 AM with the License Vocational
Nurse (LVN 1), in Resident 51's room, Resident 51 was asleep with her arms under the bed covers, the call
light was not visible. LVN 1 stated the call light was under Resident 51's pillow. Resident 51 was not able to
reach the call light. LVN 1 then pulled the call light under the left side of Resident 51's pillow and placed it
over her chest.
During concurrent interview and record review on February 4, 2025, at 4:31 PM with the Director of nursing
(DON), the DON reviewed the facility's policy and procedure (P&P) titled Answering the Call Light, revised
October 2010. The P&P indicated, . 5. When the resident is in bed or confined to a chair be sure the call
light is within easy reach of the resident. The DON stated the call light was under the pillow of Resident 51
and not within easy reach.
During concurrent observation and interview on February 05, 2025, at 12:23 PM, with the DON, in Resident
51's room. Resident 51 was awake laying on her left side with both arms under the bed covers. The call
light was placed on her left upper arm near the shoulder. Resident 51 tried to reach the call light in her left
upper arm but was unable to reach it. Resident 51 had a little movement, trying to move the bed covers.
The DON assisted Resident 51 and removed the bed covers. Resident 51 could not reach the call light that
was placed on her left upper arm. The DON stated, she will move Resident 51's call light to her chest area.
During interview on February 5, 2025, at 12:59 PM, with the DON, The DON stated, the expectation is all
call lights to be within reach of all residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055001
If continuation sheet
Page 3 of 3