F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, interview, and record review, the facility failed to provide a safe and comfortable
homelike environment for two of seven sampled residents (Resident 6 and Resident 7) when:1. Resident 6
and Resident 7 requested their room doors be kept closed due to the disruptive behavior of another
resident (Resident 3) in the hallway outside of their rooms; and2. Resident 7 did not stay in the activities
room for activities due to another Resident (Resident 3) yelling and cussing at everyone. These failures
removed Resident 6 and Resident 7's right to a dignified homelike environment, with the potential to result
in a negative psychosocial outcome.Findings:A review of Resident 3's admission Record indicated
Resident 3 was admitted to the facility with diagnoses which included bipolar disorder (a serious mental
illness that causes unusual shifts in mood, ranging from extreme highs (mania or manic episodes) to
extreme lows (depression or depressive episode).A review of Resident 6's admission Record indicated
Resident 6 was admitted to the facility with diagnoses which included depression.A review of Resident 7's
admission Record indicated Resident 7 was admitted to the facility with diagnoses which included
depression.During an interview on 6/12/25, at 11:54 a.m., Resident 6 stated Resident 3 was crazy and
liked his room door to be kept closed.During an interview on 6/12/25, at 11:54 a.m., Resident 7 stated he
kept his room door closed because of Resident 3. Resident 7 stated he had seen Resident 3 wandering in
the hallway outside his room and cussing at everyone. Resident 7 stated he had turned around from the
activities room and went back to his room because Resident 3 was cussing and yelling at everyone in the
activities room. Resident 7 stated he was not able to do activities in the activities room with Resident 3
present. Resident 7 further stated he did not like it when Resident 3 cussed and yelled at someone and
wanted the cussing and yelling to stop.During an interview on 6/12/25, at 12:39 p.m., Certified Nurse
Assistant (CNA) 1 stated Resident 3 had cussed and yelled at residents in the hallway. CNA 1 further
stated she felt bad for the residents that Resident 3 had cussed and yelled at. CNA 1 stated Resident 6 had
asked for his room door to be kept closed because it was too noisy outside his room due to Resident 3's
disruptive behavior.During an interview on 6/12/25, at 1:10 p.m., CNA 2 stated Resident 3 was aggressive
and Resident 3 had cussed at another resident in the hallway. CNA 2 further stated it was not good, and
she felt sad when Resident 3 cussed at other residents. CNA 2 stated the other residents should not have
been treated like that. CNA 2 stated Resident 7 had asked for his room door to be kept closed due to
Resident 3's disruptive behavior.During an interview on 6/12/25, at 1:39 p.m., CNA 3 stated Resident 3 had
screamed at other residents in the hallway. CNA 3 confirmed Resident 6 and Resident 7 had asked for their
room doors to be kept closed because it was too loud outside their rooms due to Resident 3's disruptive
behavior. During an interview on 6/12/25, at 2:31 p.m., Licensed Nurse (LN) 1 stated, Resident 3 had yelled
at residents. LN 1 stated she had told Resident 3 it was not ok for her to yell at other residents. LN 1 further
stated she felt it made other residents feel uncomfortable and unsafe when Resident 3 yelled
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055011
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055011
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
River View Post Acute
1611 Scenic Drive
Modesto, CA 95355
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
and cussed at them.During an interview on 6/12/25, at 4:52 p.m., the Director of Nursing (DON) stated
screaming at another resident was considered to be a verbal altercation and it could cause psychosocial
and emotional stress to the other resident. The DON further stated Resident 3 had a raised tone to her
voice at times depending on her bad days.During an interview on 6/16/25, at 8:13 a.m., LN 2 stated
Resident 3 yelled and cussed at other residents. LN 2 stated it was not the other resident's fault. LN 2
further stated she felt irritated when she saw Resident 3 yell and cuss at other residents.Review of
Resident 3's Care Plan, initiated on 8/2/24, indicated, .Goal: .will not become aggressive with other
residents during activities.Review of Resident 3's Care Plan, initiated on 1/23/23, indicated, .Focus.has
behaviors that impact others.sudden and abrupt episodes of verbal and or physical aggression towards
others without precursors [warning].Review of Resident 3's Progress Note, dated 12/18/24, indicated,
.resident was yelling at other residents for no apparent reason when in the hallway at 10:45 AM.Review of
Resident 3's Progress Note, dated 12/17/24, indicated, .yelling at staff and other residents when pacing
hallway at 0852 [8:52 a.m.] .A review of a facility policy and procedure (P&P) titled Homelike Environment,
revised 2/21, the document indicated, .Residents are provided with a safe, clean, comfortable and homelike
environment . 2. The facility staff and management maximizes, to the extent possible, the characteristics of
the facility that reflect a personalized, homelike setting. These characteristics include: .i. comfortable sound
levels.
Event ID:
Facility ID:
055011
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055011
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
River View Post Acute
1611 Scenic Drive
Modesto, CA 95355
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on interview and record review, the facility failed to provide a safe environment and adequate
supervision for one of seven sampled residents (Resident 1) when Resident 1 fell from her wheelchair in
the facility's smoking area, unsupervised, at 12:25 a.m. on 12/11/25. This failure resulted in a broken nasal
bone (broken nose), a nosebleed, and subarachnoid hemorrhage (bleeding in the area between the brain
and the thin tissues that cover and protect it) for Resident 1.Findings:A review of Resident 1's admission
Record indicated Resident 1 was admitted to the facility with diagnoses which included muscle weakness
and osteoarthritis (a degenerative joint disease in which the tissues in the joint break down over
time).During an interview on 6/12/25, at 10:15 a.m., Resident 1 stated, . my nose got hurt, there was blood
on my nose, my nose broke. I was outside in the smoking area. I was sitting on my wheelchair.I think I fell. I
was trying to have a cigarette.During an interview on 6/12/25, at 12:39 p.m., Certified Nurse Assistant
(CNA) 1 stated Resident 1 used to be a smoker. CNA 1 further stated the expectation was to have a staff
always present when a resident smoked in the smoking area.During an interview on 6/12/25, at 12:39 p.m.,
CNA 2 stated Resident 1 had tried to get out of her wheelchair in the past. CNA 2 further stated, staff were
expected to keep an eye on Resident 1, to prevent Resident 1 from falling. CNA 2 stated Resident 1 should
not have been alone outside.During an interview on 6/12/25, at 2:31 p.m., Licensed Nurse (LN) 1 stated
Resident 1 had tried to go outside on her own before. LN 1 stated she had reminded Resident 1 not to go
outside on her own as she could fall. LN 1 stated Resident 1 should have been supervised when she went
outside.During an interview on 6/12/25, at 4:52 p.m., the Director of Nursing (DON) stated Resident 1 had
an unwitnessed fall approximately twenty-five minutes after midnight. The DON further stated Resident 1
should not have been alone. The DON stated accidents like falls could happen when residents were left
alone.During an interview on 6/16/25, at 8:13 a.m., LN 2 stated Resident 1 had tried to elope (leave the
facility without informing anyone) in the past and staff had to keep an eye on Resident 1. LN 2 stated,
Resident 1 should not have been left alone in the smoking area. LN 2 stated Residents could fall when they
were left alone. LN 2 further stated Resident 1 had wheeled her wheelchair past the nurse's station and
went outside into the smoking area without anybody seeing her. LN 2 stated the door to the smoking area
was not locked and there was no active alarm when the door was opened. LN 2 stated she heard Resident
1 cry for help and when she went outside to the smoking area, she found Resident 1 on the ground in front
of her wheelchair. LN 2 stated Resident 1 was alone in the smoking area. LN 2 stated Resident 1 had blood
on her forehead and on her face. LN 2 stated Resident 1 stated she was trying to reach for something on
the ground. LN 2 stated the door to the smoking area was left unlocked at night as staff used the same area
to smoke and use the vending machine.During an interview on 6/16/25, at 11:02 a.m., Resident 1's
Responsible Party (RP) stated Resident 1 had swelling that blocked both her eyes and she had a broken
nose as a result of the fall. The RP stated it would have been nice if someone was with Resident 1 since
Resident 1 had safety and mobility concerns. The RP stated the fall would not have happened if a staff was
there to help Resident 1 pick the stuff up from the ground that she was trying to get. During an interview on
6/17/25, at 3:24 p.m., the Assistant Maintenance Director (AMD) stated the door to the smoking area had
always been left unlocked from inside the facility and the alarm was inactive. The AMD stated staff used the
smoking area to smoke. The AMD further stated the expectation was to have nurses keep an eye on
residents to prevent residents from falling and getting hurt. The AMD stated he had reviewed the camera
when Resident 1 fell. The AMD stated the video showed Resident 1 was alone in the smoking area and she
was trying to reach for something on the ground when she fell.Review of Resident 1's Progress
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055011
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055011
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
River View Post Acute
1611 Scenic Drive
Modesto, CA 95355
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Note, dated 12/11/24, at 1:15 a.m., indicated, .resident had an unwitnessed fall. Resident went outside to
back patio and fell to the floor from her wheelchair and landed on her face. Possible nose fracture and
scraped left knee.Review of Resident 1's Progress Note, dated 12/11/24, at 6:43 a.m., indicated, .patient
being sent to [hospital name] for unwitnessed fall on 12/11/24. per ER [emergency room] RN [registered
nurse] patient has broken nose that has packing to one side and minimal subarachnoid
hemorrhage.Review of Resident 1's Progress Note, dated 12/11/24, at 11:04 a.m., indicated, .pt is noted to
have purplish discoloration to right side of face and eye related to fall.Review of Resident 1's IDT NOTE,
dated 12/11/24, at 12:41 p.m., indicated, .Resident was found on the patio floor. Resident noted with a
bloody nose and scraped left knee. Per resident, she was wanting to smoke, was reaching for item on
ground and fell out of wheelchair.Review of Resident 1's (hospital name) visit summary dated 12/11/24 at
1:06 a.m., indicated, .Patient Diagnosis.1. Fall, 2. Nasal bone fracture, 3. Epistaxis [nosebleed] .fracture of
nasal bone, subarachnoid hemorrhage.Review of Resident 1's Procedure of CT (a computerized
tomography scan, a type of imaging that uses a form of electromagnetic radiation techniques to create
detailed images of the body) Head or Brain W/O Contrast (without substances often injected through a vein
using a needle that help visualize certain tissues and structures more clearly in medical images) , dated
12/11/24 at 2:12 a.m., indicated, . Findings: Brain: In the left .lobe there is a small focus .suspicious for a
small amount of subarachnoid hemorrhage.Review of Resident 1's Procedure of CT Maxillofacial (jaw and
face) W/O Contrast, dated 12/11/24 at 2:15 a.m., indicated, .Findings: Bones .nasal bone fracture.Review of
Resident 1's Care Plan, initiated on 8/14/24, indicated, .Goals.will be able to participate in safe smoking
practices.Review of Resident 1's Care Plan, initiated on 8/15/24, indicated, .Focus.Resident is able to
smoke independently with supervision.Goal - Resident will not suffer injury from unsafe smoking
practices.Interventions.Supervise smoke break according to smoke schedule.Review of Resident 1's Care
Plan, initiated on 7/26/23, indicated, .Focus.The resident is at risk for falls.Goal.The resident will not sustain
serious injury.Interventions.Anticipate and meet the resident's needs.A review of a facility policy and
procedure (P&P) titled Smoking Policy - Residents, revised 8/22, indicated, .Any resident with smoking
privileges requiring monitoring shall have the direct supervision of a staff member, family member, visitor or
volunteer worker at all times while smoking.2.residents are permitted to use e-cigarettes with supervision
and in designated smoking area only.A review of a facility P&P titled Falls and Fall Risk, Managing, revised
3/18, indicated, .staff will identify interventions related to the resident's specific risks and causes to try to
prevent resident from falling.
Event ID:
Facility ID:
055011
If continuation sheet
Page 4 of 4