F 0742
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental
disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress
disorder.
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident
1) was provided with a psychiatry consult (a comprehensive evaluation of mental or emotional causes of
distress) as ordered by the resident ' s physician on 5/14/2023.
This deficient practice had the potential to negatively affect Resident 1 ' s psychosocial (relating to the
interrelation of social factors and individual thought and behavior) well-being.
Findings:
A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 3/6/2023 with
diagnoses including Alzheimer ' s disease (a progressive disease that destroys memory and other
important mental functions), anxiety disorder (a mental health disorder characterized by feelings of worry or
fear that are strong enough to interfere with one ' s daily activities), osteoarthritis (a degenerative joint
disease, in which the tissues in the joint break down over time), and Vitamin D (a nutrient your body needs
for building and maintaining healthy bones ) deficiency (your body is not getting enough vitamin D to stay
healthy).
A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool)
dated 4/14/2023 indicated Resident 1 was able to understand others and was usually understood by
others. The MDS further indicated that Resident 1 required limited assistance for activities of daily living
(ADL - bed mobility, walking, dressing, toilet use, and personal hygiene).
A review of Resident 1 ' s physician order dated 5/14/2023, indicated that the physician ordered a
psychiatry consult.
During a concurrent interview and record review on 7/19/2023, at 1:20 p.m., Licensed Vocational Nurse 1
(LVN 1) reviewed the progress notes for Resident 1 from 5/14/2023 to 6/3/2023. LVN 1 stated that she was
unable to locate a psychiatrist consultation progress note indicating the psychiatric consult was provided for
Resident 1 as ordered by the physician on 5/14/2023.
During a concurrent interview and record review on 7/19/2023, at 4:25 p.m., the Director of Nursing (DON)
reviewed Resident 1 ' s progress notes from 5/14/2023 to 6/3/2023. The DON stated that there was no
documented evidence of a psychiatrist consultation progress note or supporting documents indicating that
Resident 1 was seen by a psychiatrist (a medical doctor specializing in the diagnosis and treatment of
mental illness) for the psychiatric consult ordered by the physician on 5/14/2023.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055013
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055013
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eisenberg Village
18855 Victory Bl
Reseda, CA 91335
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility policy and procedures titled, Psychosocial Assessment, last reviewed on 6/8/2023,
indicated, To identify the specific maladaptive/dysfunctional factors that impacted the resident ' s
psychosocial functioning. Services are rendered, either directly or by referrals, to minimize/eliminate the
distress caused by those factors.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055013
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055013
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eisenberg Village
18855 Victory Bl
Reseda, CA 91335
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the
results.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report abnormal (outside of normal range) laboratory
results to a resident's physician timely for one of three sampled residents (Resident 1). The facility received
Resident 1 ' s abnormal laboratory results on 5/3/2023 and reported it to Resident 1 ' s physician five days
later, on 5/8/2023.
This deficient practice had the potential to cause a delay of obtaining appropriate medical treatment for
Resident 1 which could have resulted in a negative impact to the resident ' s overall physical, mental, and
psychosocial well-being.
Findings:
A review of Resident 1's admission Record indicated the facility admitted the resident on 3/6/2023 with
diagnoses including Alzheimer ' s disease (a progressive disease that destroys memory and other
important mental functions), anxiety disorder (a mental health disorder characterized by feelings of worry or
fear that are strong enough to interfere with one's daily activities), osteoarthritis (a degenerative joint
disease, in which the tissues in the joint break down over time), and Vitamin D (a nutrient your body needs
for building and maintaining healthy bones ) deficiency (your body is not getting enough vitamin D to stay
healthy).
A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care screening tool)
dated 4/14/2023 indicated Resident 1 was able to understand others and was usually understood by
others. The MDS further indicated that Resident 1 required limited assistance from staff for activities of daily
living (ADL – bed mobility, walking, dressing, toilet use, and personal hygiene).
A review of Resident 1 ' s physician ' s orders indicated as follows:
1. On 5/3/2023, the physician ordered to check Resident 1 ' s laboratory tests including a complete blood
count (CBC - a blood test that measures different parts and features on a person ' s blood) and 25-hydroxy
Vitamin D test (a blood test that measures how much Vitamin D is in a person ' s body).
A review of Resident 1 ' s laboratory results dated [DATE] indicated the following:
1. WBC at 12.5 thousand per cubic milliliter (K/uL - unit of measure). Normal range is 4 K/uL to 11 K/uL.
2. Vitamin D at 21.3 nanograms per millimeter (ng/mL - a unit of measurement). Normal range is 30 ng/mL
to 100 ng/mL.
A review of Resident 1 ' s Progress Note dated 5/8/2023 indicated the facility notified Resident 1 ' s NP
regarding the Resident 1 ' s elevated WBC and low level of Vitamin D on 5/8/2023.
During a concurrent interview and record review on 7/19/2023, at 1:09 p.m., Licensed Vocational Nurse 1
(LVN 1) reviewed Resident 1 ' s Lab results dated 5/3/2023 and Resident 1 ' s Progress Notes from
5/3/2023 through 5/8/2023. LVN 1 stated that the facility notified Resident 1 ' s NP of Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055013
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055013
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eisenberg Village
18855 Victory Bl
Reseda, CA 91335
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
1 ' s abnormal WBC and Vitamin D lab values on 5/8/2023. LVN 1 stated that the licensed nursing staff
should have report abnormal lab results to the resident ' s physician as soon as the facility receives the
results so that the physicians are able to order necessary interventions.
During a concurrent interview and record review on 7/19/2023, at 4:15 p.m., the Director of Nursing (DON)
reviewed Resident 1 ' s Lab results dated 5/3/2023 and stated that the facility notified Resident 1 ' s NP on
5/8/2023. The DON stated that the facility should have reported Resident 1 ' s Lab results from 5/3/2023 to
Resident 1 ' s physician upon receiving them from the laboratory for further directions. The DON stated that
the facility having reported the results of Resident 1 ' s lab results five days after being first made aware of
the results would be considered late reporting to the physician. The DON stated that abnormal lab results
should be notified to the resident ' s physician promptly.
A review of the facility ' s policy and procedure titled, Laboratory Result Reporting, with a revision date of
6/8/2023, indicated all lab results must be reported to assure all residents receive quality care and to
maintain or attain the highest practicable level of functioning. All lab results will be checked upon receiving
by the charge nurse against previous results and panic values. Immediate notification (as soon as possible)
for WBC greater than (>) 12,000. The charge nurse will document this notification in the medical chart
and will check off on Lab Log that the physician was notified.
A review of the facility ' s policy and procedure titled, Change in Patient Condition, with a revision date of
6/8/2023, indicated, the facility shall promptly notify the patient, his or her attending physician, and
representative of changes in the patient ' s medical/mental condition. The Nurse supervisor/charge nurse
will notify the patient ' s attending physician or on-call physician when there has been: A need to alter the
patient ' s medical treatment significantly Except in medical emergencies, notifications will be made within
twenty-four (24) hours of a change occurring in the patient ' s physical/mental/emotional condition or status.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055013
If continuation sheet
Page 4 of 4