F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and facility document and policy review, the facility failed to ensure foods were
stored in accordance with professional standards for food safety. Specifically, the facility failed to ensure
warm milk placed into the refrigerator to cool was loosely covered to facilitate heat transfer; failed to ensure
food items, including frozen carrots and frozen fish, were stored in closed containers and protected from
exposure to the air; and failed to ensure a utensil storage rack was free of an accumulation of dust and
debris. These failures had the potential to affect all residents receiving meals from the dietary department.
Findings included:
1. A facility policy titled, Cooling and Reheating of Potentially Hazardous or Time/Temperature Control for
Safety Food, dated 2023, indicated, Cooked Potentially Hazardous Food (PHF) or Time/Temperature
Control for Safety (TCS) food shall be cooled and reheated in a method to ensure food safety. The policy
specified, When PHF or TCS food will not be served right away, it must be cooled as quickly as possible
and Food should be loosely covered, or uncovered if protected from overhead contamination, during the
cooling period to facilitate heat transfer from the surface of the food.
An observation of the walk-in cooler on 02/24/2025 at 9:37 AM revealed a pan of warm milk stored with
plastic wrap that tightly covered the pan.
During an interview on 02/24/2025 at 9:37 AM, [NAME] #1 stated that she placed the pan of warm milk in
the walk-in refrigerator to cool on the morning of 02/24/2025. [NAME] #1 stated that she knew to leave the
plastic open a little bit so that the milk could cool, but she forgot and covered the milk so that the milk would
not spill.
During an interview on 02/24/2025 at 9:39 AM, the Director of Food and Nutrition Services (DFNS) stated
that dietary staff were trained to store warm foods so that they were vented; otherwise, the food item may
not cool to appropriate temperatures quickly enough.
During an interview on 02/26/2025 at 10:57 AM, the Director of Nursing (DON) stated she expected dietary
staff to follow the policy on cooling foods to prevent the potential for resident illness.
2. A facility policy titled, Procedure for Freezer Storage, dated 2023, indicated, 5. Store foods in an air-tight,
moisture resistant wrapper such as a plastic bag or freezer wrapper to prevent freezer burn.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055022
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055022
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/26/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mary Health of the Sick Convalescent & Nursing Hos
2929 Theresa Drive
Newbury Park, CA 91320
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
A concurrent interview and observation of the walk-in freezer on 02/24/2025 at 9:49 AM revealed one
20-pound box of crinkle cut carrot coins and one 10-pound box of pressed Alaskan [NAME] fish fillets were
stored in open boxes with the contents exposed to air. The Director of Food and Nutrition Services (DFNS)
stated that he expected dietary staff to store frozen foods in tightly sealed containers.
During an interview on 02/26/2025 at 10:57 AM, the Director of Nursing (DON) stated that foods stored in
the walk-in freezer should be stored per the facility policy in a closed container.
3. A facility policy titled, Shelves, Counters, and other Surfaces Including Sinks (handwashing, food
preparation, etc. [et cetera, other similar things]), dated 2023, specified, 1. Remove any large debris with
warm detergent solution following manufacturer's instructions and 2. Rinse with clear water using a clean
sponge or cloth. Wipe dry with a clean cloth.
A facility document titled, Daily/Weekly Cleaning Schedule, for the week of 02/24/2025 through 03/02/2025,
revealed a list of cleaning tasks for staff to initial as the tasks were completed; however, the log did not
include a cleaning task that specified to clean utensil storage racks.
An observation on 02/25/2025 at 12:10 PM of the lunch meal tray line in progress revealed a utensil
storage rack, which was adjacent to the tray line, stored multiple serving utensils. The storage rack was
observed with an accumulation of dust and debris.
During an interview on 02/25/2025 at 1:14 PM, the Director of Food and Nutrition Services (DFNS) stated
that dietary staff followed the cleaning schedule that included daily and weekly tasks. After reviewing the
cleaning schedule, the DFNS stated, We don't [do not] have the utensil racks on the schedule; I will have to
add that. The DFNS then observed the utensil storage racks and stated he saw streaks and specks of
debris and dust. The DFNS stated the utensil storage rack should have been cleaned better.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055022
If continuation sheet
Page 2 of 2