F 0551
Give the resident's representative the ability to exercise the resident's rights.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one sampled resident (Resident 1),
who had severe cognitive impairment, had legally documented representation for decision making on
behalf of the resident. This deficient practice caused Resident 1's rights to be violated as a resident living in
the facility.
Residents Affected - Few
Findings:
A review of Resident 1's admission record (facesheet) indicated the resident was admitted to the facility on
[DATE], with diagnoses including epilepsy (a disorder in which nerve cell activity in the brain is disturbed),
schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly), unspecified
psychosis (a mental disorder characterized by a disconnection from reality), and anxiety disorder (intense,
excessive, and persistent worry and fear about everyday situations). The admission record indicated
Resident 1 was self responsible.
A review of Resident 1's History and Physical dated 6/4/24 indicated, General consent for medical care and
treatment was obtained verbally from the resident, next of kin, and / or decision maker: consent to all
medical and surgical care, examinations and tests determined by physician to be necessary.
A review of the Physician's Order Summary Report dated 8/9/24 indicated facility staff was to monitor
Resident 1 for the use of Ativan (a controlled substance used to treat anxiety), Haldol (an antipsychotic
medication treats mental disorders) and Ziprasidone (an anitpsychotic treats schizophrenia). The
Physician's Order Summary Report indicated the consent for the medications was obtained by the
physician and not the resident or responsible party.
A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated
6/3/24 and 9/7/24 indicated the resident had severe cognitive impairment (problems with a person's ability
to think, remember, use judgement, and make decisions). The MDS indicated Resident 1 had inattention,
behavior indicators of psychosis, hallucinations, and verbal behavioral symptoms directed toward others.
During interview on 10/8/24 at 2:05 p.m., the Activities Assistant (AA) stated Resident 1 was doing well in
participation with activities, enjoyed coloring, but did have an outbursts in the past.
During concurrent interview and record review on 10/9/24 at 8:12 a.m. with the Social Services Director
(SSD), Resident 1's physical chart was reviewed. The SSD stated Resident 1 was self-responsible because
the resident had no family members, but the resident had a case manager and the case
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
055036
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055036
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Maple Healthcare Center
2625 Maple Ave.
Los Angeles, CA 90011
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551
manager was notified if there was an issue or change of condition.
Level of Harm - Minimal harm
or potential for actual harm
During observation on 10/9/24 at 10:19 a.m., in the activity room, Resident 1 was standing and screaming,
then was escorted out of the activity room.
Residents Affected - Few
During a concurrent interview and record review on 10/9/24 at 11:15 a.m. with the Minimum Data Set Nurse
(MDSN), Resident 1's MDS was reviewed. The MDSN stated that upon admission on [DATE] and on 9/7/24,
Resident 1's BIMS score (brief interview for mental status) was 7, which indicated severe cognitive
impairment.
During telephone interview on 10/10/24 at 2:30 p.m., the Director of Nursing (DON) stated she was unsure
what the facility policy indicated regarding residents with cognitive issues who were deemed
self-responsible but require representation. The DON stated their practice was to have legal documentation
indicating an assigned representative for the resident. The DON did not provide legal documentation for
Resident 1's representative.
A review of the facility's policy and procedure titled, Resident Representative, dated 2/2021 indicated,
Documentation designating that the representative has been delegated the necessary authority to exercise
the resident's rights for decision-making issues is obtained by the director of nursing or a designee.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055036
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055036
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Maple Healthcare Center
2625 Maple Ave.
Los Angeles, CA 90011
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one sampled resident (Resident 1),
who had severe cognitive impairment, or the resident representative was informed and participated in the
resident's care and treatment. This deficient practice caused Resident 1's rights to be violated as a resident
living in the facility.
Residents Affected - Few
Findings:
A review of Resident 1's admission record (facesheet) indicated the resident was admitted to the facility on
[DATE], with diagnoses including epilepsy (a disorder in which nerve cell activity in the brain is disturbed),
schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly), unspecified
psychosis (a mental disorder characterized by a disconnection from reality), and anxiety disorder (intense,
excessive, and persistent worry and fear about everyday situations). The admission record indicated
Resident 1 was self responsible.
A review of Resident 1's History and Physical dated 6/4/24 indicated, General consent for medical care and
treatment was obtained verbally from the resident, next of kin, and / or decision maker: consent to all
medical and surgical care, examinations and tests determined by physician to be necessary.
A review of the Physician's Order Summary Report dated 8/9/24 indicated facility staff was to monitor
Resident 1 for the use of Ativan (a controlled substance used to treat anxiety), Haldol (an antipsychotic
medication treats mental disorders) and Ziprasidone (an anitpsychotic treats schizophrenia). The
Physician's Order Summary Report indicated the consent for the medications was obtained by the
physician and not the resident or responsible party.
A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated
6/3/24 and 9/7/24 indicated the resident had severe cognitive impairment (problems with a person's ability
to think, remember, use judgement, and make decisions). The MDS indicated Resident 1 had inattention,
behavior indicators of psychosis, hallucinations, and verbal behavioral symptoms directed toward others.
During interview on 10/8/24 at 2:05 p.m., the Activities Assistant (AA) stated Resident 1 was doing well in
participation with activities, enjoyed coloring, but did have an outbursts in the past.
During concurrent interview and record review on 10/9/24 at 8:12 a.m. with the Social Services Director
(SSD), Resident 1's physical chart was reviewed. The SSD stated Resident 1 was self-responsible because
the resident had no family members, but the resident had a case manager and the case manager was
notified if there was an issue or change of condition.
During observation on 10/9/24 at 10:19 a.m., in the activity room, Resident 1 was standing and screaming,
then was escorted out of the activity room.
During a concurrent interview and record review on 10/9/24 at 11:15 a.m. with the Minimum Data Set Nurse
(MDSN), Resident 1's MDS was reviewed. The MDSN stated that upon admission on [DATE] and on 9/7/24,
Resident 1's BIMS score (brief interview for mental status) was 7, which indicated severe cognitive
impairment.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055036
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055036
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Maple Healthcare Center
2625 Maple Ave.
Los Angeles, CA 90011
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Level of Harm - Minimal harm
or potential for actual harm
During telephone interview on 10/10/24 at 2:30 p.m., the Director of Nursing (DON) stated she was unsure
what the facility policy indicated regarding residents with cognitive issues who were deemed
self-responsible but require representation. The DON stated their practice was to have legal documentation
indicating an assigned representative for the resident. The DON did not provide legal documentation for
Resident 1's representative.
Residents Affected - Few
A review of the facility's policy and procedure titled, Resident Representative, dated 2/2021 indicated,
Documentation designating that the representative has been delegated the necessary authority to exercise
the resident's rights for decision-making issues is obtained by the director of nursing or a designee.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055036
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055036
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Maple Healthcare Center
2625 Maple Ave.
Los Angeles, CA 90011
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure Staff 1 (the housekeeper) had proper
documentation of a background check in the employee file as part of abuse prevention. This failure had the
potential to result in an employee working at the facility with potential violations of abuse.
Residents Affected - Few
Findings:
A review of Resident 3's admission record indicated the resident was admitted to the facility on [DATE] with
diagnoses including fracture of the left tibia (the inner and typically larger of the two bones between the
knee and the ankle), lack of coordination, essential hypertension (high blood pressure).
A review of Resident 3's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated
3/27/24 indicated the resident had no acute change in mental status, had symptoms of feeling down with
little interest or pleasure in doing things.
A review of Resident 3's care plan for Alteration in Psychosocial Wellbeing related to alleged physical
altercation with staff (Staff 1, housekeeper) dated 9/26/24, indicated to identify issues causing stress to the
resident and address issues of concerns.
During concurrent interview and record review on 10/9/24 at 11:57 a.m. with the Director of Staff
Development (DSD), Staff 1's employee file indicated there was no background check included in the file.
The DSD stated Staff 1 was hired in January 2023. This indicated for over one year, Staff 1 worked at the
facility in housekeeping, but had no background check completed. During further review of Staff 1's
employee file, there was no evidence of abuse training upon hire. The DSD stated all employees should
receive Abuse Training upon hire, quarterly, and as needed (when an incident occurred).
During interview on 10/9/24 at 1:55 p.m., the DSD stated a background check was completed 'today' on
10/9/24 for Staff 1.
During interview on 10/9/24 at 2:08 p.m., the Administrator, who was the Abuse Coordinator, confirmed
Staff 1 did not have a background check included in the employee file.
A review of facility's policy and procedure titled, Abuse Prevention Program, dated 4/11/24, indicated as
part of the resident abuse prevention program, the Administrator would conduct employee background
checks.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055036
If continuation sheet
Page 5 of 5