Skip to main content

Inspection visit

Health inspection

Maple Healthcare CenterCMS #0550363 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0551 Give the resident's representative the ability to exercise the resident's rights. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident 1), who had severe cognitive impairment, had legally documented representation for decision making on behalf of the resident. This deficient practice caused Resident 1's rights to be violated as a resident living in the facility. Residents Affected - Few Findings: A review of Resident 1's admission record (facesheet) indicated the resident was admitted to the facility on [DATE], with diagnoses including epilepsy (a disorder in which nerve cell activity in the brain is disturbed), schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly), unspecified psychosis (a mental disorder characterized by a disconnection from reality), and anxiety disorder (intense, excessive, and persistent worry and fear about everyday situations). The admission record indicated Resident 1 was self responsible. A review of Resident 1's History and Physical dated 6/4/24 indicated, General consent for medical care and treatment was obtained verbally from the resident, next of kin, and / or decision maker: consent to all medical and surgical care, examinations and tests determined by physician to be necessary. A review of the Physician's Order Summary Report dated 8/9/24 indicated facility staff was to monitor Resident 1 for the use of Ativan (a controlled substance used to treat anxiety), Haldol (an antipsychotic medication treats mental disorders) and Ziprasidone (an anitpsychotic treats schizophrenia). The Physician's Order Summary Report indicated the consent for the medications was obtained by the physician and not the resident or responsible party. A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 6/3/24 and 9/7/24 indicated the resident had severe cognitive impairment (problems with a person's ability to think, remember, use judgement, and make decisions). The MDS indicated Resident 1 had inattention, behavior indicators of psychosis, hallucinations, and verbal behavioral symptoms directed toward others. During interview on 10/8/24 at 2:05 p.m., the Activities Assistant (AA) stated Resident 1 was doing well in participation with activities, enjoyed coloring, but did have an outbursts in the past. During concurrent interview and record review on 10/9/24 at 8:12 a.m. with the Social Services Director (SSD), Resident 1's physical chart was reviewed. The SSD stated Resident 1 was self-responsible because the resident had no family members, but the resident had a case manager and the case (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 5 Event ID: 055036 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055036 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/09/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Maple Healthcare Center 2625 Maple Ave. Los Angeles, CA 90011 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551 manager was notified if there was an issue or change of condition. Level of Harm - Minimal harm or potential for actual harm During observation on 10/9/24 at 10:19 a.m., in the activity room, Resident 1 was standing and screaming, then was escorted out of the activity room. Residents Affected - Few During a concurrent interview and record review on 10/9/24 at 11:15 a.m. with the Minimum Data Set Nurse (MDSN), Resident 1's MDS was reviewed. The MDSN stated that upon admission on [DATE] and on 9/7/24, Resident 1's BIMS score (brief interview for mental status) was 7, which indicated severe cognitive impairment. During telephone interview on 10/10/24 at 2:30 p.m., the Director of Nursing (DON) stated she was unsure what the facility policy indicated regarding residents with cognitive issues who were deemed self-responsible but require representation. The DON stated their practice was to have legal documentation indicating an assigned representative for the resident. The DON did not provide legal documentation for Resident 1's representative. A review of the facility's policy and procedure titled, Resident Representative, dated 2/2021 indicated, Documentation designating that the representative has been delegated the necessary authority to exercise the resident's rights for decision-making issues is obtained by the director of nursing or a designee. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055036 If continuation sheet Page 2 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055036 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/09/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Maple Healthcare Center 2625 Maple Ave. Los Angeles, CA 90011 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552 Ensure that residents are fully informed and understand their health status, care and treatments. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident 1), who had severe cognitive impairment, or the resident representative was informed and participated in the resident's care and treatment. This deficient practice caused Resident 1's rights to be violated as a resident living in the facility. Residents Affected - Few Findings: A review of Resident 1's admission record (facesheet) indicated the resident was admitted to the facility on [DATE], with diagnoses including epilepsy (a disorder in which nerve cell activity in the brain is disturbed), schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly), unspecified psychosis (a mental disorder characterized by a disconnection from reality), and anxiety disorder (intense, excessive, and persistent worry and fear about everyday situations). The admission record indicated Resident 1 was self responsible. A review of Resident 1's History and Physical dated 6/4/24 indicated, General consent for medical care and treatment was obtained verbally from the resident, next of kin, and / or decision maker: consent to all medical and surgical care, examinations and tests determined by physician to be necessary. A review of the Physician's Order Summary Report dated 8/9/24 indicated facility staff was to monitor Resident 1 for the use of Ativan (a controlled substance used to treat anxiety), Haldol (an antipsychotic medication treats mental disorders) and Ziprasidone (an anitpsychotic treats schizophrenia). The Physician's Order Summary Report indicated the consent for the medications was obtained by the physician and not the resident or responsible party. A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 6/3/24 and 9/7/24 indicated the resident had severe cognitive impairment (problems with a person's ability to think, remember, use judgement, and make decisions). The MDS indicated Resident 1 had inattention, behavior indicators of psychosis, hallucinations, and verbal behavioral symptoms directed toward others. During interview on 10/8/24 at 2:05 p.m., the Activities Assistant (AA) stated Resident 1 was doing well in participation with activities, enjoyed coloring, but did have an outbursts in the past. During concurrent interview and record review on 10/9/24 at 8:12 a.m. with the Social Services Director (SSD), Resident 1's physical chart was reviewed. The SSD stated Resident 1 was self-responsible because the resident had no family members, but the resident had a case manager and the case manager was notified if there was an issue or change of condition. During observation on 10/9/24 at 10:19 a.m., in the activity room, Resident 1 was standing and screaming, then was escorted out of the activity room. During a concurrent interview and record review on 10/9/24 at 11:15 a.m. with the Minimum Data Set Nurse (MDSN), Resident 1's MDS was reviewed. The MDSN stated that upon admission on [DATE] and on 9/7/24, Resident 1's BIMS score (brief interview for mental status) was 7, which indicated severe cognitive impairment. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055036 If continuation sheet Page 3 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055036 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/09/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Maple Healthcare Center 2625 Maple Ave. Los Angeles, CA 90011 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552 Level of Harm - Minimal harm or potential for actual harm During telephone interview on 10/10/24 at 2:30 p.m., the Director of Nursing (DON) stated she was unsure what the facility policy indicated regarding residents with cognitive issues who were deemed self-responsible but require representation. The DON stated their practice was to have legal documentation indicating an assigned representative for the resident. The DON did not provide legal documentation for Resident 1's representative. Residents Affected - Few A review of the facility's policy and procedure titled, Resident Representative, dated 2/2021 indicated, Documentation designating that the representative has been delegated the necessary authority to exercise the resident's rights for decision-making issues is obtained by the director of nursing or a designee. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055036 If continuation sheet Page 4 of 5 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055036 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/09/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Maple Healthcare Center 2625 Maple Ave. Los Angeles, CA 90011 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Staff 1 (the housekeeper) had proper documentation of a background check in the employee file as part of abuse prevention. This failure had the potential to result in an employee working at the facility with potential violations of abuse. Residents Affected - Few Findings: A review of Resident 3's admission record indicated the resident was admitted to the facility on [DATE] with diagnoses including fracture of the left tibia (the inner and typically larger of the two bones between the knee and the ankle), lack of coordination, essential hypertension (high blood pressure). A review of Resident 3's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/27/24 indicated the resident had no acute change in mental status, had symptoms of feeling down with little interest or pleasure in doing things. A review of Resident 3's care plan for Alteration in Psychosocial Wellbeing related to alleged physical altercation with staff (Staff 1, housekeeper) dated 9/26/24, indicated to identify issues causing stress to the resident and address issues of concerns. During concurrent interview and record review on 10/9/24 at 11:57 a.m. with the Director of Staff Development (DSD), Staff 1's employee file indicated there was no background check included in the file. The DSD stated Staff 1 was hired in January 2023. This indicated for over one year, Staff 1 worked at the facility in housekeeping, but had no background check completed. During further review of Staff 1's employee file, there was no evidence of abuse training upon hire. The DSD stated all employees should receive Abuse Training upon hire, quarterly, and as needed (when an incident occurred). During interview on 10/9/24 at 1:55 p.m., the DSD stated a background check was completed 'today' on 10/9/24 for Staff 1. During interview on 10/9/24 at 2:08 p.m., the Administrator, who was the Abuse Coordinator, confirmed Staff 1 did not have a background check included in the employee file. A review of facility's policy and procedure titled, Abuse Prevention Program, dated 4/11/24, indicated as part of the resident abuse prevention program, the Administrator would conduct employee background checks. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055036 If continuation sheet Page 5 of 5

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0551GeneralS&S Dpotential for harm

    F551 - In the case of a resident who has not been adjudged incompetent by the state

    Give the resident's representative the ability to exercise the resident's rights.

  • 0552GeneralS&S Dpotential for harm

    F552 - Planning and Implementing Care

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • 0607GeneralS&S Dpotential for harm

    F607 - The facility must develop and implement written policies and procedures that:

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

FAQ · About this visit

Common questions about this visit

What happened during the October 9, 2024 survey of Maple Healthcare Center?

This was a inspection survey of Maple Healthcare Center on October 9, 2024. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Maple Healthcare Center on October 9, 2024?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Give the resident's representative the ability to exercise the resident's rights."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.